14 Day Trial – Risk Free

We offer a Risk Free 14 Day Trial on all guitars. This allows you to test the guitar in the comfort and privacy of your own home. It’s a great alternative to booking an appointment to test guitars in the studio if you are unable to visit us.

Contact us to discuss arranging a Risk Free Trial on any guitar from our inventory.

Returns Policy

  • Any item may be returned within 14 days of purchase (in studio) or delivery (online orders).
  • Returned items must be packaged safely and securely. The condition of the item(s) is the responsibility of the customer until the package arrives with Classical Guitar Academy and has been inspected.
  • Once the item(s) arrive Classical Guitar Academy will check the condition of all items returned. If the items are in the same condition in which they were sold, a full refund will be issued.
  • If the items are not in the condition they were sold, a partial refund will be issued based on the condition of the item(s) when inspected. The refund amount is at the discretion of Classical Guitar Academy.
  • If damage has occurred en-route as a result of an item being insufficiently and/or unsafely packed by the customer, a partial refund will be issued. The refund amount is at the discretion of Classical Guitar Academy.
  • All returns must be made at the customer’s own expense.

How To Return An Item

  1. Package item(s) safely in a suitable box (reuse the box the item(s) were delivered in if still in good condition).
  2. Notify us of your intention to return an item via email.
  3. Send the package with your chosen courier, please include a copy of your sales invoice.
  4. Classical Guitar Academy will contact you once the package has arrived and we will issue a refund in line with our Returns Policy.