Free UK delivery
UK orders over £50 qualify for free delivery. For orders of £50 or less, please ask us to confirm the delivery charge.
Buying support
Delivery
How we prepare and send your guitar, with information about UK delivery, international shipping and collection.
UK delivery
1–2 working days
Available orders are usually dispatched within 1–2 working days. This is a dispatch estimate, not an arrival guarantee.
Tracked & fully insured
Guitar shipments are tracked and fully insured, with tracking details provided so you can follow your delivery.
Worldwide shipping
International delivery
We ship internationally, with quotations supplied on request. Tell us the item you are interested in, your destination country and postcode.
CGA will confirm the quotation and applicable delivery arrangements for your order.
Request an international delivery quoteHow is my guitar
prepared for delivery?
We inspect guitars when they arrive at CGA and again before dispatch, making setup adjustments where required.
Before transit, the guitar is cleaned, its strings are detuned and it is secured in its case. The case is padded inside a double-walled inner box, then placed in a double-walled outer box with additional padding between the boxes.
Buy with ConfidenceDelivery & collectionArrange a
Arrange a
convenient day.
If a particular delivery day would be convenient, please discuss it with us so we can confirm what is possible. A guaranteed timed service is not automatically included.
Collection is by appointment. Please arrange your visit with CGA before travelling.
Arrange collection with CGAWhen your guitar arrives
Please retain suitable packaging during the trial in case it is needed for a return. If you have any delivery concerns, contact CGA promptly. Photographs can help us understand a concern, but you can ask for assistance without them.
See Returns for return arrangements and Aftercare for ongoing advice. The Retail Terms & Conditions explain delivery rights, delays and responsibility in transit.
Have a question about delivery?
Email us with the item or order you are asking about, or use our contact page.