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Buying guides / The CGA experience

Why Buy Your Guitar from Classical Guitar Academy?

Choosing a classical guitar that will become your daily practice partner is not something you should feel rushed into. We understand the thought and deliberation that has gone into this decision. Our goal is to help you find a classical guitar that meets your needs, tastes and aspirations.

CGA founder Ed Peczek playing a classical guitar
1.1

Expertise

Classical Guitar Academy grew from a love of the classical guitar. It is run by Ed Peczek, a graduate of the Royal Conservatoire of Scotland who has played the instrument since 1995. You can ask for detailed, honest opinions about the guitars we stock, without pressure to make a quick decision.

1.2

Privacy

Choosing a guitar can feel very different when you have the room to yourself. Our studio visits are by appointment, so you can play in quiet surroundings, listen closely and compare instruments at your own pace.

That space helps you hear the subtle differences between guitars and judge how each one feels under your hands.

1.3

Selection

The studio holds a changing selection of classical guitars, from first instruments and upgrades to concert guitars. Browse current guitars before your visit, then tell us what you would like to compare.

1.4

Price guarantee

If you have seen the same guitar elsewhere at a lower price, get in touch with the details. We will match it.

1.5

14-day home trial

Qualifying non-bespoke guitars have a 14-day home trial from receipt or collection, whether you buy remotely or at the studio. Take time to hear and feel the instrument in your own playing space. Tell us within the trial period if you decide to return it; you do not need to give a reason.

The Returns policy explains how to notify us, when to send a guitar back, return costs, refunds and the separate rights that apply if there is a problem. We honour any more generous return terms promised for an earlier purchase.

1.6

Exchange

If you would like to move to a different guitar, ask us about part exchange. We can assess your instrument and discuss the guitar you have in mind.

Some earlier purchases carried a specific two-year exchange offer. If that applies to your guitar, we will honour the terms agreed when you bought it; please contact us with your purchase details.

1.7

Part exchange

We welcome enquiries about pre-owned guitars. If you are considering an upgrade, tell us about the instrument you own and its condition. We can discuss whether a part exchange would suit your next purchase.

1.8

Worldwide service

CGA sends guitars to players around the world. Guitar shipments are tracked and insured, and international delivery is quoted for your destination. Import VAT, duty or handling charges may be payable locally. Read the delivery guide or contact us for a quotation before ordering.

In their words

The CGA experience

“This is the only place I will be buying my guitars from now. A great selection of quality instruments. An owner who genuinely cares about excellent customer care and products.”

Lee Richards

“First time using Classical Guitar Academy and would definitely recommend them. Kept us informed throughout the process and the guitar came well packaged and on time. Great customer service.”

Denise Friend

“I just wanted to thank you again for your time, knowledge and advice last Saturday. It really is much appreciated and helped make a big purchase for me a lot easier (or at least less stressful!)”

Mat Woolrich

“Classical Guitar Academy is pure class! I received this superb guitar, hard case & accessories very quickly and in really secure packaging. If you’re looking for excellent quality products and customer service, then look no further than CGA.”

David Lees

“Excellent customer service. Appointment service giving you the opportunity to try out range of quality classical guitars with no pressure. Highly recommended!”

Catherine Evans

“I’ve been buying guitars for a long time, but this was my first experience with CGA. Ed was a huge help right from the research phase. He has a gift with describing the individual characteristics of guitars and I don’t think I’ve ever met someone as knowledgeable about the minutiae of the guitars they sell. Great customer service.”

Joseph Eveson